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Cisco Professional Entry: Getting assist from Cisco consultants made simple

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Nice firms rework to fulfill their buyer’s wants. From its humble beginnings as a small community tools producer, Cisco has grown into one of many largest world suppliers of {hardware}, software program and companies – with choices that many shoppers contemplate their IT spine and depend on for safety, every day IT enterprise operations, inner and exterior communications and enabling nice buyer experiences.

As Cisco has developed, so has the way in which that we allow our prospects to achieve success. Good Internet remains to be round and continues to evolve to supply break-fix companies for {hardware}, and our Superior Providers observe nonetheless offers planning, design and implementation companies throughout Cisco applied sciences. However prospects right this moment are in search of long-term companions who’re vested of their enterprise success and development – whether or not that’s serving to with preliminary know-how deployments, driving adoption to new know-how, or product refreshes – (to not point out migration to the cloud and enterprise transformation).

Cisco already has revolutionary analytics-driven packaged service choices that assist Cisco throughout the know-how lifecycle – Enterprise Essential Providers and Success Tracks, however we understand that not each buyer is in search of a structured, complete bundle of deliverables – some simply need steerage and mentoring by their know-how challenges – a lifeline, a pal, a confidant – somebody who they belief for his or her experience on Cisco applied sciences.

Enter Cisco Professional Entry. Professional Entry is a brand new incubation provide that we’ve created based mostly on buyer suggestions – particularly created for purchasers who don’t have massive put in bases. Professional Entry offers an annual subscription of entry to Cisco consultants within the type of one-hour classes led by our Buyer Success Specialists (CSS). These classes embody getting began with Cisco know-how, high-level consultations on deployment and set up greatest practices, understanding the well being standing of your atmosphere, greatest practices for upgrades and migrations – and extra. Consider these classes as having the ability to divulge heart’s contents to a know-how therapist – who will use all of their coaching and Cisco experience that can assist you resolve your challenges.

 

 

“Cisco Buyer Success Specialists (CSS) are a few of our most technical sources inside CX. Their job is to assist prospects drive adoption of and get the total benefits of their Cisco Applied sciences. CSS assist resolve points and obstacles that forestall our prospects from being profitable.”

—Anisha Sivakumar, Vice President, Cisco Buyer Success

We’ve made Professional Entry easy to purchase. It’s the primary Cisco CX service provide that you could purchase on-line with a bank card, PayPal or wire switch. And we’ve made it even simpler to make use of. Our session request type is sort of a matchmaking service – merely inform us what know-how you need assistance with and your matter space of curiosity, and we’ll match you up with the best CSS. And also you’re not restricted to only one matter or know-how (or CSS) – in truth the service is designed as a way to get assist throughout your complete Cisco know-how stack from the best professional from the staff.

And whereas Professional Entry is in its early phases, we’re already planning for this provide to evolve. At the moment Cisco companions can’t promote nor ship Professional Entry, however Cisco companions are welcome to buy and use it. And we’ve plans for the not-too-distant future for a associate mannequin that may allow companions to promote and assist this provide.

So we invite you to check out www.cisco.com/go/expertaccess – and see why our prospects love their Cisco Buyer Success specialists. We’re wanting ahead to serving to you.

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