Discovering the proper journey administration answer for your corporation wants can look like a tricky job. You desire a answer that gives expense monitoring capabilities, bank card integration, automation functionalities, and extra.
Right here, we’ll be evaluating a number of the high TMCs: Egencia and TravelActions. We’ll see what works, what doesn’t, and what real-life customers say about them.
As a bonus we’ll additionally introduce you to an alternative choice to each of those, that would present precisely what you’re in search of in a contemporary TMC. Keep tuned for extra.
Egencia is a company journey administration firm not too long ago acquired by American Specific World Enterprise Journey (AMEX). It’s an answer for large and medium firms who must ship their staff world wide.
It positions itself as an answer to assist companies handle danger, enhance traveler well-being, and maximize ROI in enterprise journey. Moreover, it helps six languages and is utilized in 60 international locations.
In accordance with Egencia, their high options embody:
- Eco-friendly journey program: to scale back carbon emissions for greener company journey.
- Obligation of care and danger administration: to make sure the welfare of your staff from the second they e book till the second they return house.
- VAT restoration and reimbursement: so it can save you in your journey price range.
- COVID-19 response: shield your staff wherever they go and adjust to COVID-19 security measurements.
What Egencia customers say:
Consumer evaluations of Egencia reward how simple and intuitive it’s. Customers of the platform like how they will e book every little thing from the identical place, and simply evaluate flights and inns.
“It’s a very easy platform to make use of for reserving flights, inns, and rental vehicles, amongst different issues.” – Courtney Okay., evaluation from G2
“It consolidates the entire flights out there into one view that I can filter down into particular necessities I’ve (time/day/price/and so forth).” – Evaluate from Capterra
Nonetheless, not every little thing is nice information for Egencia’s customers. Many complain concerning the cell app options and loading velocity and total there are some enhancements they want to see.
“In at this time’s day and age, you want an app that’s simple to make use of, quick & has the entire capabilities the desktop web site has. This doesn’t.” – Scott Okay., evaluation from Capterra
“I want they included just a few extra price range flight choices. Generally I can discover means cheaper flights on Expedia from acknowledged carriers that are not in Egencia.” – Anthony M., evaluation from G2
“My coworker and I needed to name Egencia to get receipts for our lodge keep and needed to wait on maintain for 20 minutes apart from that they’re nice!” – Daniel L., evaluation from G2
When wanting on the total efficiency of Egencia, it does the job. Nonetheless, there are some cell app and customer support enhancements which are urgently wanted by their customers. Additionally they don’t provide a free trial—not splendid for small firms.
TripActions is a full journey and expense administration platform. It helps companies of all sizes with coverage compliance, on-line reserving, cell journey options, expense experiences, traveler notifications, and extra.
Its AI expertise offers helpful suggestions based mostly in your firm’s insurance policies, real-time insights in your worker journey spending, and a complete enterprise journey administration expertise.
TripActions says their high options embody:
- Sustainable journey administration: enabling you to scale back your organization’s carbon footprint.
- Giant stock: so you will discover the inns and airways that meet your wants.
- AI-powered expertise: will increase financial savings by discovering the most affordable offers and recommending the providers you actually need.
- Company card administration: to make sure you’re all the time in management by weaving coverage into company card spend and automating reporting.
What TripActions customers say:
TripActions customers suppose the software program is pretty simple to make use of when you get used to its options, which customers report can take a little bit of time. Nonetheless, as soon as attending to grips with the software program, customers report how helpful the insights that the platform offers are.
“The totally different merchandise are exhausting to know initially however as soon as you work that out it’s comparatively simple to make use of.” – Clyde A., evaluation from Capterra
Though some customers give it some good suggestions, many have some legitimate complaints concerning the platform. For instance, some vacationers complain concerning the integrations with the airways and different apps which appear to hurt its total reserving software performance.
Some customers additionally complain about the group of the search outcomes which might make it complicated.
“I needed to buy two one-way tickets as a result of the spherical journey choices didn’t enable me to e book the flights on the instances that I needed.” – Kyle Okay., evaluation from G2
“Add-ons aren’t capable of be booked by TripActions, which suggests if the one seats out there are economic system, you’ll be able to’t add the power to decide on seats or pay for checked luggage within the app. You must pay for these individually and be reimbursed.” – Grace H., evaluation from G2
“I did discover myself utilizing my airplane’s app for real-time flight notifications as an alternative of TripActions.” – Brenton D., evaluation from G2
One other drawback that some customers report is the approval workflow and course of being clunky and never optimized for streamlined reserving.
“The one hurdle might be that the journeys need to be permitted by an approver previous to going to the reserving web page.” – Evaluate from Capterra
TripActions is a flexible journey and expense administration firm. Though it has some benefits, the issues in its performance, cell app, and its hard-to-understand onboarding course of generally is a dealbreaker for some.
A contemporary different: TravelPerk
Now that we’ve seen what Egencia and TripActions can do, let’s take a look at a TMC that we expect is best suited to the job, and with extra reward given in well-deserved evaluations: TravelPerk.
TravelPerk is a top-rated all-in-one journey administration software program. It was developed to offer vacationers and their managers the liberty and management they want for seamless journey reserving. TravelPerk is a powerful different to Egencia and TripActions, combining the very best of each options.
TravelPerk provides a seamless journey administration expertise by offering expense administration software program, journey danger and obligation of care administration, versatile journey choices, and extra.
It’s not with out good cause that Revolut, Grammarly, Uber, and different large firms put their belief in TravelPerk in relation to making their journey administration easy and carefree.
TravelPerk additionally integrates with different apps like Expensify, BambooHR, Mobileexpense, Ramp, and lots of extra. This permits customers to take journey administration to the subsequent stage by integrating with their pre-existing platforms and workflows.
TravelPerk’s concierge providers, real-time notifications, and intuitive software program offer you all of the providers that a whole journey company would supply–all on one platform. Plus, not like Egencia and TripActions—TravelPerk doesn’t cost a subscription charge. You solely pay if you journey.
TravelPerk’s high options embody:
- Business-leading journey stock: to seek out your company vacationers the very best offers in the marketplace—low price included. TravelPerk’s negotiated charges make sure you will not discover a higher deal elsewhere.
- Nice traveler autonomy & flexibility with 100% compliance: to get your traveler the place they must be inside the boundaries of your journey coverage.
- High-rated customer support–out there 24/7: no matter occurs, know that TravelPerks’ workforce is there for you—all day, day by day.
- FlexiPerk: ensures at the very least 80% of customers’ cash refunded when canceling as much as 2-hours earlier than departure.
- GreenPerk: offset your carbon footprint by investing in sustainable initiatives sourced by the TravelPerk Sustainability workforce.
Let’s see what TravelPerk customers say concerning the platform.
What TravelPerk customers say:
TravelPerk customers reward the user-friendly interface and above-and-beyond buyer assist workforce. Additionally they like how budget-friendly the pay-as-you-travel service is, and benefit from the low-cost pricing choices that it provides.
“What I appreciated probably the most was having the app on the cell and offline to indicate my tickets. The platform is straightforward to make use of, and with just some clicks, you’ll be able to create your journey.” – Marta P. evaluation from G2
«Product may be very intuitive for vacationers to e book journey that’s inside the firms’ price range and journey applications. The approval stream is very simple and centralized billing is tremendous simple. The concierge service is nice.» – Fraser H., evaluation from SoftwareAdvice
One other characteristic that customers love is the chance to see the place colleagues have stayed earlier than. This offers them a greater thought of what to anticipate, and the possibility to ask round for suggestions.
Let’s take a look at a head-to-head comparability of those three journey administration options so that you can make a remaining choice:
|Governance and management||Wonderful||Poor||Wonderful|
|Reporting & analytics||Average||Average||Wonderful|
|Obligation of Care||Average||Average||Wonderful|
Taking off with TravelPerk
After evaluating these three journey administration platforms we will see the professionals and cons of every, with person evaluations being the final word proof of worth.
Whereas different TMCs do their job and provide an sufficient expertise to their customers, TravelPerk demonstrates excellent efficiency. TravelPerk provides every little thing you want out of your company journey administration answer.
Able to handle your company journey wants seamlessly? Enroll at this time, and begin touring with TravelPerk.